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Network and Server Maintenance
Dear Valued HostDome Clients,
Over the years of service we have provided to our customers, we have always
tried to make improvements every so often to make our affordable hosting plans
even better. A few months ago Astro.HostDome.com, our web server, has had an
intermittent problem; A new more powerful server was than ordered and received.
It was soon configured and setup for deployment, however a few roadblocks were
found. Our new replacement server utilizes the new Dual Intel Xeon 64-bit
processors and Ultra-Fast SCSI hard drives. Since the 64-bit processors were
just released, a few software issues had to be dealt with. After a long delay by
the software designers, which we had no control over, they released the new
versions which allowed us to move on to the final stages of deployment.
On Saturday, April 16th 2005, this server will be placed inside the datacenter,
the information will be transferred over, and the server will be turned up. This
change will cause little downtime since the new server will use the same IP
addresses you had before. We only expect a maximum of one hour of downtime taking
place in the middle of the afternoon EST. Little data loss or downtime is
expected; however, to limit this occurrence, please try to limit changes made to
your site from Friday morning until the transfer. If you utilize a special
database that is constantly updated, please email our staff at support@hostdome.com
with your account information so that can be transferred last.
During this transfer, our two gameservers, metro and sky.HostDome.com, will also
be down for maintenance. Those IPs will change since we are getting "better
ones." Customers using ventrilo servers or game servers will have a slight
downtime in the early morning and will be back up and running by the evening.
New IP assignments will be noted.
Thank you for staying loyal during all of our upgrades and understanding that we
try to provide the best for our clients. If you have any questions about the
transfer or any special requests, please feel free to e-mail
support@HostDome.com
Thank you and have a nice end of the week.
________________________________________________
Sincerely,
HostDome Staff